The website lets people request professional coaching, advice and practical help on how to cope with conversations and interactions that they find difficult.
TOP Who are the phone sessions for?
Any individual who experiences such difficulties in their domestic, social or workplace lives.
Teams (for team building, developing a common language and framework for team development) and managers (for enhancing communications, reducing stress and for facilitating organisational change).
TOP What sort of difficulties do I help with?
Difficulties can include:
TOP What type of advice do I give?
There are two ways of doing this:
1. Use the 'book phone sessions' option to send a summary of a difficult conversation, to book a time for us to have a phone session and to choose whether you will pay for the first session online or over the phone (if you find that you would like to have further sessions, we can organise these either at the end of the first session or in a brief follow-up phone call).
After I have gone over your summary, I will let you know (by email) if I feel that I can be helpful to you and I will confirm the time and date for the first phone session. If I don't feel that I can help, your session fee will be refunded.
2. Use the 'book phone sessions' option just to book a time for us to have a phone session and to choose whether you will pay for the sessions online or over the phone. In this option, you don't have to send me a written summary of your difficult conversation; instead, you can tell me about it during our phone session. In this case, I won't be able to tell you whether I can be helpful to you or not in advance of our first session. If I feel that I can't be helpful, your fee will be refunded.
If you would like to discuss your difficult conversations with me, before booking a session, do please feel free to contact me at any time.
TOP What is the fee for a session?
The fee per session is currently (April 2010) GBP 60.00 (GBP 70.50 including VAT). When you complete the 'Booking phone sessions' option you can opt to pay either over the internet (via the secure pages of WorldPay) or by phone when the payment will be transacted manually using WorldPay's secure facilities.
TOP How many sessions will I need?
Itís difficult to give precise numbers here because these differ with each person. Sometimes people get what they need from one or two sessions but, in general, most people need between six to twelve sessions. With regard to their frequency, the typical pattern of sessions is that the first two or three sessions tend to be more closely spaced (once a week or, sometimes, twice a week) so that I can give fairly immediate guidance and support in the early stages when people are gaining familiarity with the approach and when there are more likely to be uncertainties and questions. As people gain confidence and fluency with the approach, the sessions become less frequent at, say, three or four week intervals after which people either stop the sessions or contact me as and when they feel the need to do so.
You can have as many or as few sessions as you wish, and you can discontinue the sessions at