Arranging your over-the-phone sessions - a brief preview
Arranging your over-the-phone sessions - a brief preview        
The purpose of this page is to let you know about the options you will be given in 'Arranging your over-the-phone sessions' and where they will take you to on this site. [If you would like to skip this page, just click on the 'NEXT' button at the foot of the page.]

When you click on the 'NEXT' button you will go to a page called Voluntary, when I will ask you for information that it would be helpful for me to have, but that you can choose to supply or not.

Voluntary Informtion

Clicking on the 'NEXT' button at the foot of the Voluntary page will take you to a page called Required. The information requested here needs to be completed before you can proceed.

Required Informtion

There are two sets of options in particular on the 'Required' page which will take you through different routes:

A    How you are going to let me know about your difficult conversation

  • 1. Describe your conversation via this site.
    • This option takes you to a set of pages in which you can describe aspects of the conversation:
      Background: and what it was that made the conversation difficult
      Background to your conversation
      Conversation: what the other person said, what you said and your accompanying thoughts
      Your words & thoughts and the other person's words
      Outcomes: how the conversation left you feeling/the effect on your relationship with the other person
      The outcomes of your conversation

      [This option allows me to look at your conversation and let you know if I can help you or not before our phone session]
      When you have finished describing your conversation, clicking on 'NEXT' will take you to a page where you can let me know about your availablity for our phone session.
Dates & times when you are available

  • 2. Describe your conversation during our first phone session
    • This option takes you to a page where you can let me know about your availablity for our phone session [See previous screenshot].
      [If you choose this option I won't be able to tell you if I can be helpful or not before we have our phone session]
      The information that you have supplied will be sent to me by a secure route, and I will then confirm a particular date/time (from the range that you have given) for our phone session.You will be able to describe your conversation in this session
B    Your method of payment

  • 1. Pay for the phone session over the internet.
    • If you choose this option then, once you have let me know about your availability for our phone session, you will be taken to the secure WorldPay site where you can pay by debit or credit card.


    • You will see this page if you chose to pay for the phone session over the internet

  • 2. Pay for the phone session by phone.
    • If you choose this option then, once you have let me know about your availability for our phone session, you will be taken to a page containing a phone number. When you ring this number, your card details will be taken and sent to the secure WorldPay site.


    • You will see this page if you chose to pay for the phone session by phone

Please click the 'NEXT' button below to see the 'Voluntary' form.